SHIPPING & DELIVERY
Orders are shipped within three working days of receipt.
Most orders shipped via USPS Priority Mail or UPS Ground.
PRIVACY & SECURITY
We respect and value your privacy. No personal information given will be sold, given or transferred in any way to a third party. However, by using this site you give Bridge & Burn the right to use your information internally and for marketing purposes.
All payments are handled over secure connections with our PSP. No credit card information is passed or handled on our servers. This information is entered on secure pages hosted by our Payment Service Provider, CCNow.
EXCHANGES & RETURNS
If you for any reason would like to return or replace a purchased item, you need to contact us through our contact form within 7 days from delivery. Please email firstname.lastname@example.org with order number for authorization and shipping advice.
For a full refund, items must be in their original condition, un-used, with all labels and tags attached. Sale items cannot be returned for refund.
All return shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or there there has been some other mistake by our account.
We cannot and will not take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you can not trace the package.